Glossary

Research glossary

Common terms used in research projects.

Brand tracking
Time-series measurement of awareness, preference, imagery, and related brand KPIs.
CATI
Computer-Assisted Telephone Interviewing.
CAWI
Computer-Assisted Web Interviewing—online questionnaire.
Clean data
Data cleaned through logic and quality checks and ready for analysis.
Concept test
Validates appeal, clarity, and purchase intent for a new product or service idea.
Customer satisfaction (CS)
Measures satisfaction and improvement drivers for product or service experience.
Ethnography
Qualitative approach observing everyday context to understand behavior and meaning.
FGD
Focus Group Discussion—qualitative group conversation on a topic.
Gang survey
Central-location survey of multiple respondents at the same time.
HUT
Home Use Test—in-home product trial and evaluation.
IDI
In-Depth Interview—one-to-one qualitative interview.
Mixed methods
Design combining quantitative and qualitative approaches for numbers plus context.
Sample
A selected group intended to represent a defined population.
Stimulus
Ads, packs, prototypes, or other materials shown to respondents for evaluation.
U&A
Usage & Attitude—baseline quantitative study of how people use and feel about a category.